HMH Platform Status

All Systems Operational

About This Site

Welcome to the HMH Platform Status Center. We continually monitor the availability and performance of our products. Interruptions to service will be posted here. We are committed to providing you with transparent, specific, and timely information. Please bookmark this page or subscribe to receive notification of a service issue.

If you are having problems with an HMH platform and there are no active incidents posted here, please try clearing your cache. If the issue persists, contact HMH Technical Support.

HMH Ed Operational

Content and Resources Operational

Assignments Operational

Reporting Operational

ThinkCentral Operational

Content and Resources Operational

Assignments Operational

Reporting Operational

Holt McDougal Online Operational

Content and Resources Operational

Assignments Operational

Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

Scheduled Maintenance: Ed Reports and Scores

Completed - The scheduled maintenance has been completed.
Nov 21, 22:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:00 EST

Scheduled - Please be advised that we will be deploying improvements to our reporting service tonight improve your experience on Ed. Reporting data on Ed will be unavailable during the following timeframe:

On Thursday, November 21, 2024, from 9:00PM ET until 11:00PM ET

During this time, administrators and teachers will not be able to view reports and students will not be able to view assessment scores. Thank you for your patience during this work.
Nov 21, 16:01 EST

Nov 20, 2024

No incidents reported.

Nov 19, 2024

Single Sign On Access via Classlink

Resolved - Login access for all impacted ClassLink Single Sign On (SSO) accounts has continued operating normally today and this incident is now resolved. Thank you for your patience during this disruption.
Nov 19, 16:58 EST

Monitoring - We have identified an issue impacting some ClassLink Single Sign On (SSO) access to HMH platforms. Our Engineering team has released a solution to resolve this issue and all users should be able to log in successfully. We will continue to monitor for any further issues.
Nov 19, 12:24 EST