Service Interruption to Read 180
Incident Report for HMH Platform
Resolved
This incident has been resolved.
Posted Nov 12, 2024 - 15:12 EST
Update
Read 180 service continues operating normally this morning. Our teams will continue monitoring performance today and the next update is planned for 3:00PM ET.
Posted Nov 12, 2024 - 08:19 EST
Monitoring
Performance on Read 180 has returned to normal. We will continue monitoring performance tonight and the next update is planned for 9:00AM ET.
Posted Nov 11, 2024 - 21:26 EST
Update
HMH teams have released a solution and completed validation testing.
Posted Nov 11, 2024 - 21:25 EST
Update
HMH teams have validated a solution for this issue and will release it after business hours to avoid any further disruption. The next update is planned for 10:00PM ET tonight.
Posted Nov 11, 2024 - 15:22 EST
Update
Our teams continue working to address this issue and will provide an update on or before 3:00PM ET.
Posted Nov 11, 2024 - 12:42 EST
Identified
Read 180 is experiencing a service degradation impacting students, who may experience long delays or may be unable to launch the application. Our teams have identified the issue and are working to address it as quickly as possible.

Thank you for your patience and we sincerely apologize for any inconvenience this may cause.
Posted Nov 11, 2024 - 10:04 EST
This incident affected: HMH Ed (Content and Resources).